Terms and Conditions

All payments for NSG Health Care Ambulance Services need to be made in advance into the bank account through either a NEFT or via payment link or the online payment gateway on the NSG Ambulance Services website.

We will consider bookings confirmed only after payments have been made into the bank account and we receive a confirmation of the same. In case of a technical or bank-related delay on this, we will do a full refund of the payment made.

By making a full/partial payment, you are agreeing to the rules that apply to each booking, maintaining the sanctity and decorum during the trip to and from the location provided.

I hereby authorize and give my consent to the Company to send me, either through itself or through any third-party service provider, from time to time various information/sms/email/alerts/WhatsApp/ notification/ other messages or calls or commercial communication, and other services on my telephone or mobile numbers given by me to the Company whether these numbers are registered with National Do Not Call Registry / listed in National Customer Preference Register or not. I agree to receive Whatsapp or through any other medium any update from the Company and this shall act as an explicit consent for the same. I also confirm that by sending any of such messages/calls, I will not hold the Company and its third-party service provider liable/institute compliant under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time.

Cancellation Policy

100% of cancellation charges are applicable for regular bookings.

Refunds of any valid cancellation amount will take 10 working days and will attract 5% of payment gateway charges.